Terms of service

Terms of Service

Welcome to Kooka Living. By using our website and purchasing from our store, you agree to the following terms and conditions.

Product Information

We aim to provide accurate product descriptions, images, prices, specifications and availability. Colours may vary slightly due to lighting, photography and screen display differences. Product measurements may have minor tolerance.

Orders and Payments

By placing an order, you confirm that the information you provide is accurate and complete. Orders are subject to product availability, payment confirmation and delivery availability.

We reserve the right to cancel or refuse an order if there is an error in pricing, product information, stock availability or delivery information.

Pricing

All prices are displayed in Australian Dollars unless otherwise stated. Prices may change without notice.

Delivery

Delivery options, costs and timeframes may vary depending on the product and delivery location. For bulky items, customers are responsible for ensuring suitable access for delivery.

Installation

Installation service may be available for selected products and selected areas. Installation is not included unless clearly stated or separately arranged.

Returns and Refunds

Returns, refunds and remedies are handled in accordance with our Returns & Refunds Policy and Australian Consumer Law.

Website Use

You agree not to misuse our website, interfere with its operation, attempt unauthorised access, or use our content for unlawful purposes.

Limitation of Liability

To the extent permitted by law, Kooka Living is not responsible for indirect loss, delay or damage caused by events outside our reasonable control.

Australian Consumer Law

Nothing in these Terms of Service excludes, restricts or modifies any rights you may have under Australian Consumer Law.

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be available on our website.

Contact Us

If you have any questions about these terms, please contact our customer service team.